MedAdvisor uses data in a fair and lawful way, as expressly authorized by our terms and conditions and where the patient provides their consent. We also analyze aggregated and anonymized data to help improve health outcomes for people around the world, including to enable communications with patients about their prescribed medications. Aggregate data analysis enables us to provide programs which directly benefit pharmacies and patients.

We use aggregated and anonymized data to improve medication adherence and health outcomes for people around the world.

As part of MedAdvisor’s commitment to maintain compliance with HIPAA, GDPR, and the APP, all access to customer data is maintained in accordance with least privilege. Only the MedAdvisor employees and approved third party users with a valid business need are granted access and only for the limited purpose and period of time needed for the business use. MedAdvisor performs privacy impact assessments and regularly audits access records to ensure that access is lawful and strictly limited to least privilege at all times.

Yes, as part of maintaining our ISO 27001 certification, our Information Security Management System, inclusive of all information security controls related to the delivery of MedAdvisor Services undergoes an independent audit on a minimum annual basis. We also test for system vulnerabilities through periodic third party penetration testing.